How to get help

The most important step is to get a foodbank voucher.

In order to provide the most appropriate help for the circumstances of your situation we work with local agencies. If they feel you are struggling to put food on the table, they will issue you with a foodbank voucher. The local agency can also provide long term support if needed to help address some of the issues behind the reasons for your crisis. Agencies we work with include: Citizens Advice, housing support officers, children’s centres, health visitors, social services and some local charities

1. Do you rent your home from a Housing Association?

If the answer to this is YES then contact your neighbourhood housing manager.

2. Do you have children?

If YES then contact the Pre-School, School or College they attend or a Children’s Centre (Eaton Socon CC at Bushmead School or Eynesbury CC at Winhills School)

3. Do you have a social or support worker from social services or a voluntary agency?

If the answer to this is YES then contact the person you usually deal with.

4. If the answer to the above questions are NO then contact one of the following agencies:-

Help through Hardship

Tel: 0808 208 2138

This is a free, confidential helpline run by Trussell and Citizens Advice. Open Monday to Friday, 9am-5pm, and closed on public holidays. Please allow plenty of time as there is sometimes a queue. They can help address your crises and provide support to maximise your income, help you navigate the benefits system, and identify any additional grants you could be entitled to.

 

Huntingdonshire District Council Resident Advice Team

Tel:  01480 388388 or Email: [email protected]

 

Rural Cambs Citizens Advice Bureau

Twice-weekly drop in session on Tuesday and Thursday from 9.30am to 2.30pm:

32 St Mary’s Street, Eynesbury, St Neots, PE19 2TA

or call 0808 278 7807

 

They will discuss your situation and supply you with a foodbank voucher where appropriate.

 

Bring  your foodbank voucher to your nearest foodbank centre.

You can find a list of our local centres and opening times here. When you arrive, we’ll welcome you with a warm drink and our trained volunteers will chat with you about your situation. We’ll also discuss any dietary needs you may have and exchange your foodbank voucher for a parcel of three days of emergency food. We’ll also help to support you in any other ways that we can. Most of our foodbank centres offer a cafe style environment and our aim is to provide non-judgemental support at the point of crisis.

If you have any further questions our FAQ’s page may help, or feel free to give us a call.

 

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